Brand Consideration: The Critical Factor in Driving Conversions and Boosting Sales

MM

17/04/2023

25 min read

The journey of marketing and sales mirrors the ebb and flow of life. Marketing plays a pivotal role in narrating the story of a buyer’s journey, which involves transforming a target audience into potential clients. This journey progresses through various stages, including creating awareness about products and services, encouraging brand consideration, and finally arriving at the decision-making stage, where the clients decide whether to make a purchase or not.

The marketing and sales funnel narrows down to a single, crucial factor, which is the decision-making stage. As you embark on the journey of marketing and sales, it’s essential to stay connected with your clients and prioritize the factors that pave the way for conversion. The conversion phase marks a critical juncture in any marketing plan as it determines whether a potential customer will take the decisive step of purchasing your product or service.

The Three Stages of a Buyer’s Journey

Three Stages of Buyer’s Journey-Brandemic

Brand Awareness Stage

The first phase in the consumer journey, brand awareness describes the extent to which a target audience is familiar with and recognizes a particular brand. It refers to the ability of consumers to identify and recall a brand, its logo, and its products or services in various contexts.

Brand Consideration Stage

The second phase in the consumer journey, Brand Consideration refers to the point at which a consumer becomes aware of a particular brand and begins to actively consider it as a potential solution to their needs or wants.

Decision-Making Stage

The third stage in the consumer journey, the decision stage in consumer journey is the final stage where the consumer has decided to purchase a particular product or service from a specific brand.

Today we will highlight the significance of the Brand Consideration Stage, which serves as an essential link between the initial Brand Awareness and the decision-making stage. Our primary focus will be to shed light on the value of brand consideration and how it plays a pivotal role in the customer’s ultimate purchase decision.

What are Branding Considerations in Marketing?

The Brand Consideration stage often goes overlooked in the marketing mix as many companies prioritize general awareness campaigns and conversion-focused strategies. This results in the neglect of an essential element of the marketing-sales funnel, which can ultimately hamper a brand’s long-term success.

The consideration phase is a crucial stage in the buyer’s journey. This stage marks the point where the prospective buyer is starting to gain awareness of your product or service and is actively assessing the problem at hand. They evaluate the level of urgency for the issue they are facing, and the possible available solutions, and weigh the need for immediately finding a way out.

Throughout this exploration phase, buyers search through numerous brands, and their products, or services that align with their needs. A lot of research goes behind the final decision-making stage where the buyer determines which brand to choose, and whether the product or service that the brand offers is the right fit to solve their problem.

The objective of the Consideration Stage

As a marketeer, your objective is to present multiple solutions to the clients’ problems while highlighting the advantages and benefits it brings to them. Convince them of how you and your product can help them in this process. It is essential to distinguish yourself from the competitors and emphasize the plus points that your competitors lack. You need to make your clients understand why your offering is superior.

Customer Expectations during Brand Consideration

During the consideration stage, a considerable proportion of customers, approximately 60%, express their need to communicate with a sales manager. Therefore, it’s crucial to educate your sales representatives on how to respond promptly and effectively to any queries the customers may have. However, before reaching out to the Sales team, you must answer the following questions to get a deeper perspective of your customer’s intentions.
  1. What specific solutions are buyers seeking?
  2. Through what means do buyers inform themselves about potential solutions?
  3. What methods do buyers use to weigh the advantages and disadvantages of each option?
  4. What factors play a role in a buyer’s decision-making process when selecting the most suitable option?

How to Drive Brand Consideration?

Persuading consumers to consider and choose your brand is no easy task. Brand positioning, value, and messaging play a vital role in influencing brand consideration. Additionally, providing a consistently positive experience throughout the buyer’s journey can further enhance a brand’s appeal to potential consumers.

As customers become acquainted with your brand and weigh up the chances of making a purchase, they look forward to learning more about your product or service. Establishing trust with potential buyers is critical at this stage, as they want to feel confident that their purchase will be worth every penny.

To facilitate the decision-making process, consider providing your customers with informative and relevant content that addresses their specific needs.

Types of Content to Drive Brand Consideration

Types of Content to Drive Brand Consideration-Brandemic
Content is a crucial aspect that can drive your potential customers from the consideration stage to the decision-making phase. The content can be of various types which include:

Free Webinars

Webinars have proven to be an excellent way of driving customers from the consideration phase to the decision-making stage. It allows you to engage with a larger audience and your potential clients. Mostly, you get to directly interact with your customers, discuss services or products, and answer every query. This establishes a connection that the customers can rely on.
For optimal results, it is advisable to organize a webinar that is half-educational and half-promotional. You can start by providing valuable tips and tricks, followed by showcasing how your product resolves the issues that your target audience is facing.

Free Samples

Incorporating free samples into your business strategy can be a great way to create a welcoming atmosphere for your customers. By giving away free samples, you can gain new customers who have never been acquainted with your product before. It also encourages a relationship of trust and loyalty with your existing clients.

Offering free samples also ensures customer retention as your clients would love to come back and try your product if they loved it the first time. The biggest advantage of giving away free samples is that your Brand will gain publicity. This can attract potential customers and create buzz around your products.

Case Studies

Case studies are a vital part of content marketing. They are effective in showcasing how your product or service has positively impacted other businesses. When creating case studies, you need to provide as much detail as possible, including information on the product or service niche, the business, the difficulties, possible solutions, and final results. This data-driven approach will help convert potential clients by demonstrating how your product or service can solve their personal business challenges.

If you have any case studies, include them in your email marketing campaigns. Potential clients are actively seeking this type of content, and it can significantly impact their decision to choose your brand over others.

Specification Sheets

When it comes to providing your target audience with in-depth information about your product or service, a specification sheet can be a valuable tool. This type of content is popular among companies that provide software tools, technical services, automation tools, and platforms, among others. It’s crucial to include your product/service features, its advantages, and even real-world examples in your spec sheets, rather than just technical information.
To encourage readers to request a specification sheet, you can easily include a call-to-action in your email marketing.

Catalogs

Catalogs are an effective way of delineating information about various products or services that your business offers. To enhance its educational value, you can incorporate practical use cases and expert tips alongside detailed specifications and descriptions. These additions can help potential customers better understand the range of products or services you are offering and make informed decisions.
You can also simply prompt recipients to download or request a catalog by including a call-to-action in email marketing.

Key Takeaways

The key is to understand your audience’s needs and preferences and use that knowledge to craft compelling messaging that speaks directly to them.
Your mission for the Brand Consideration stage should be preparing engaging and informative content that:

To Conclude

Brand consideration plays a significant role in the decision-making process of consumers. By investing in brand consideration strategies, you can enhance your brand reputation, gain customer loyalty, and increase revenue.

A strong brand identity and a customer-centric branding strategy are two vital factors that will help you stand out in today’s competitive marketplace and establish a meaningful connection with consumers.

If you’re a budding entrepreneur embarking on the exciting journey of branding and marketing, we’ve got you covered! Our guide, ‘Branding for Startups’, is a fantastic resource that will provide you with all the necessary information and guidance you need.

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