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Refund Policy

At Brandemic, we are committed to delivering exceptional branding, design, and marketing services tailored to each client’s unique vision and goals. Due to the customized nature of our work, all payments made to Brandemic are non-refundable.

Why We Don’t Offer Refunds

  1. Tailored Deliverables: Every project is built from scratch based on your specific requirements, making it impossible to repurpose or resell the work.
  2. Time & Resource Investment: Our team invests significant time, creativity, and expertise from the moment a project begins.
  3. Collaborative Process: We ensure multiple touchpoints and approvals during the project to align with your expectations.

Client Responsibility

We expect clients to:

  • Review our portfolio and past work before engaging.
  • Clearly communicate their goals, preferences, and feedback throughout the project.
  • Ensure timely approvals and inputs for a smooth workflow.

Exceptions

Refunds may be considered only in the following rare cases:

  • Duplicate payments made by mistake.


For concerns or clarification, you can always reach out to our team at [email protected]. We value every collaboration and strive to exceed your expectations with our work.

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